App / Casino
cbk66 takes a straightforward approach to your personal data — we collect what we need to run your account, process transactions through bKash and Upay, and keep it secure. Access to this service depends on your local law and eligible regions, and how we manage your data is set out clearly in the sections below.
When you open an account with us, we collect information in three broad categories: identification details you provide at registration, transactional records tied to deposits and withdrawals through payment rails like bKash and Upay, and technical data generated by your device and browser during each session. We use this information to verify your account, process your requests, and maintain the security of your wallet. We do not sell your personal data to third parties, and we do not share it beyond what is needed to operate your account or comply with applicable legal requirements. Data retention follows a defined schedule: active account records are held for the duration of your membership, and transaction logs are retained for the period required under applicable rules. Your data may be processed in jurisdictions outside Bangladesh depending on where our infrastructure operates, and that processing is subject to appropriate safeguards. This policy applies only where local law and eligible regions permit access to this service. If your jurisdiction restricts access, the data provisions here do not override that restriction.
Understanding the boundaries of this policy helps you know exactly what we are responsible for and what sits outside our control. The four areas below set out those boundaries clearly.
This policy covers all data collected when you register, log in, or manage your account settings. That includes your contact details, wallet identifiers, and the access logs our system generates each time you connect from your device.
Deposits and withdrawals processed through bKash or Upay are covered. We hold records of amounts, timestamps, and reference numbers for those transactions. We do not hold or process the credentials of your mobile wallet account directly.
Pages you browse, game categories you open, and session duration are recorded as aggregate usage data. This helps us understand how the lobby is navigated. Individual browsing records are not shared with studios like JDB, PlayStar, or Habanero.
Payment processors, identity verification services, and any external links you follow from our site operate under their own privacy policies. Once you leave our domain or hand data directly to a payment provider, this policy no longer governs that data.
You have concrete options for reviewing and correcting the information we hold. To see what personal data is linked to your account, open the account settings page and check the profile section — the fields shown there reflect what we currently hold. If any detail is wrong, you can update it directly in those fields or submit a correction request through the support channel. Transaction records are read-only from your side, but if you believe a record is inaccurate, raise it with our support team and we will check it against our internal logs. You can also ask us to explain how a specific piece of your data is being used. If you want to close your account and request that your data be reviewed for deletion, contact support in writing; we will confirm what can be removed and what must be retained under applicable rules. These rights apply where local law and eligible regions permit access to this service.
Log in and open account settings to see the personal details we hold. The profile page shows your contact information, linked payment methods, and account status as they currently stand.
Edit your name, contact details, or wallet reference directly in the profile section. For fields that are locked, submit a correction request to support with the accurate information and we will update it.
If you want to know how a specific piece of your data is used or shared, message our support team with your question. We will respond with a plain explanation tied to your account type.
To ask about closing your account and the data that goes with it, contact support in writing. We will outline what is eligible for deletion and what must be kept under applicable retention rules.
If you have a question about how your data is handled, the channels below are the published routes to reach us. We respond to data-related queries through these paths only — we do not accept data requests through social media or third-party platforms.
Open the chat widget on any page of the site. Start with your account reference so the team can pull up your records immediately.
Send your query to the support address listed in your account confirmation email. Include your registered contact detail and a clear description of your request.
The Help Centre on the site covers common data and account questions with step-by-step answers. Check there first for standard requests before opening a direct support ticket.
We use a combination of technical controls and defined processes to keep your data safe and your account access secure. The four areas below cover the main mechanisms in place.
We use cookies to maintain your login session and understand how different pages are used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the site functions on your device.
Your account is protected by login credentials you set at registration. We recommend keeping your password unique to this site. If you suspect unauthorised access, use the account security section to change your credentials or contact support immediately.
We keep your account and transaction data for as long as your account is active and for the retention period required by applicable rules after closure. When data is no longer needed, it is deleted or anonymised according to our internal schedule.
If this policy changes in a way that affects your rights or how we use your data, we will post a notice in your account area before the change takes effect. Continuing to use the service after that notice constitutes acceptance of the updated policy.
The questions below cover what we hear most from account holders about their data, access rights, and how to get in touch.
We collect the contact details you enter at registration, the payment reference you link for transactions like bKash or Upay deposits, and technical data such as your device type and session timestamps. We do not collect more than what is needed to run your account.
Yes. Open your account settings and check the profile section — it shows the personal details currently linked to your account. For transaction records, the history page in your account wallet lists your deposit and withdrawal activity. If you need a more complete summary, contact support in writing.
Most fields in the profile section can be edited directly after you log in. For locked fields — such as your registered contact detail — submit a correction request through the support channel. Include the correct information and your account reference so the team can update it.
No. Studios such as JDB, PlayStar, Habanero, Joker, and Bigtime Gaming supply game content to the lobby. They do not receive your personal account data. Session activity related to games is recorded by us as aggregate usage data, not passed to studios in identifiable form.
Contact support in writing to start the account closure process. We will confirm which data is eligible for deletion and which must be kept under applicable retention rules. Data that must be retained is held securely and is not used for any active purpose after closure.
Use the live chat widget on the site, the email address in your account confirmation, or the Help Centre for step-by-step answers. For formal data concerns, a written request through email gives us a record to work from and ensures a clear response trail.